Return & Refund Policy — Jobsta.pk

1. General Policy

At Jobsta.pk, we are committed to delivering high-quality recruitment and job listing services. As our offerings are digital and service-based in nature, all purchases made on the platform are governed by this Refund Policy. By purchasing any service, employers and users agree to the terms outlined herein.

2. Non-Refundable Services

The following services are non-refundable once activated or delivered:

• Job Postings / Featured Listings
• Employer Subscription Packages
• CV Database Access
• Promotional / Boosted Job Listings
• Recruitment Campaign & Marketing Services

Once a job is published or a service is initiated, no refund will be issued.

3. Eligible Refund Cases

Refunds may only be considered under the following circumstances:

• Duplicate payment made in error
• Payment deducted but service not activated
• Technical system error from Jobsta.pk
• Service unavailable due to platform fault

All refund requests are subject to approval after internal review.

4. Refund Request Timeframe

Refund requests must be submitted within 7 days of the payment date. Requests submitted after this period will not be eligible for review.

5. Refund Processing Time

6. Cancellation Policy

Employers may cancel subscription renewals at any time before the next billing cycle. However, active job postings or live campaigns cannot be cancelled once published.

7. No Guarantee Clause

Jobsta.pk provides recruitment visibility and hiring facilitation services only. We do not guarantee:

• Number of job applications
• Candidate quality
• Successful hiring outcomes

Therefore, refunds are not issued based on hiring results.

8. Contact for Refund Requests

For any refund-related queries or to submit a refund request, please contact our support team with complete payment details.

Our team will review and respond within the standard processing timeframe.